Privacy policy

The short version

• We do not use cookies, advertising, or tools that follow you across websites.
• We count visits with a statistics tool that sets no cookies and does not store your IP address.
• We do not sell your information or share it for advertising.
• Our contact form asks only for your name, your email address, your phone number, and a few multiple-choice answers.
• Please do not send health information through this website.
• Therapy records are not kept on this website.

Information you send us

If you use our contact form, we receive your name, your email address, your phone number, and your answers to multiple-choice questions: how you would like us to contact you, whether we may leave a voicemail or send a text message, what you would like help with, who the services are for, your preferred language, and whether you will be in New York State during sessions. We also see which language version of the website you used.

The form has no message box on purpose, so that health details are not sent over the website. You can share those details safely once you begin services.

Your answers are sent by email to our practice inbox. They are not saved in a database on this website, and the website never sends email to the address you entered. We reply from our practice inbox, so if someone else can read your email, consider using an address that only you can access. We call or text only as you asked, and we leave a voicemail or text message only if you said it is okay.

Even multiple-choice answers can say something personal, such as the service you are asking about. We treat every inquiry as confidential.

Information collected automatically

This website does not set cookies and does not use advertising pixels or social media trackers. We do not build profiles of visitors or follow you across other websites.

We use NOCRUMBS, a cookieless statistics tool, to count visits. Your browser loads its script from ncrmb.com. For each page you open, the script sends the page address, the address of the page that linked you here, and the width of your browser window. Like any website, NOCRUMBS also receives your IP address and browser details. It uses them only during that request to create a visitor code that changes every day, and it never stores them.

For each visit, NOCRUMBS keeps the page address without the extra details some links add after a question mark (it keeps only campaign tags that describe the link you followed), the domain of the website that linked you here, your country (not your region or city), your device type (mobile, tablet, laptop, or desktop), your browser and operating system with their main version number, and the time. It cannot connect your visits from one day to the next or follow you to other websites.

We also count three actions: sending the contact form, tapping our phone number, and opening our Psychology Today profile. A phone tap records which part of the website the number was on. A contact form event is counted only after the form is sent successfully, and it records only the service you asked about, your preferred language, and the language version of the website you used. Your name, email address, phone number, and other answers are never included.

Like any website, your browser shares basic technical information when you visit, such as your IP address, browser type, and the page requested. Our hosting provider may record this in standard server logs used for security and troubleshooting.

When you send the contact form, we briefly hold your IP address in memory to block repeated automated submissions. It is not saved.

Our fonts and images are delivered through our own website, so your browser does not contact Google Fonts or image services. The only outside service your browser contacts while you browse this website is NOCRUMBS.

Because our statistics do not store your IP address or follow you across websites, and we never sell or share information for advertising, browser signals such as Do Not Track and Global Privacy Control do not change how this website works.

How we use information

We use the information described above only to:

• Reply to your inquiry and help you decide whether our services are a good fit.
• Understand which pages and services are useful, so we can improve the website.
• Keep the website secure and working.
• Meet our legal obligations or respond to lawful requests.

Who helps us run the website

A few service providers handle information for us so the website can work. They may use it only to provide their service to us.

• Amazon Web Services hosts the website and delivers contact form emails from servers in the United States.
• Google Workspace hosts our practice email inbox.
• Web Bits, our web developer, builds and maintains the website and manages its hosting account. Web Bits also runs NOCRUMBS, our statistics tool, and processes visit data only on our behalf. It stores that data with Amazon Web Services in the United States. Apart from the contact form event described above, it does not receive any part of contact form submissions.

When we share information

We do not sell or rent personal information, and we do not share it for advertising. We may share information only if the law requires it, to protect someone's safety in an emergency, or to protect our legal rights.

Booking, payment, and other websites

Links for booking, group registration, and payment take you to third-party platforms. Information you enter there is handled under that platform's own privacy policy and terms.

We also link to public resources, such as the 988 Suicide and Crisis Lifeline and local mental health services. Those websites have their own privacy practices.

Therapy records are separate

This website is for general information and first contact only. It is not a client portal and does not store clinical records. If you become a client, what you share during services is protected by professional confidentiality rules and New York State law, and it is handled through the secure platforms we use for sessions, not through this website.

How long we keep information

We keep contact form emails only as long as we need them to reply to you and to keep a basic record of our communications. Technical logs kept by our hosting provider are used only for security and troubleshooting. Visit statistics do not identify anyone, and we keep them until we delete them.

How we protect information

The website uses encrypted HTTPS connections, strict security settings, and server-side checks on every form submission. Access to our inbox and hosting accounts is limited to the people who need it. No website or email system is completely secure, so please share only what the form asks for.

Your choices

You never have to use the contact form. You can block our statistics tool with your browser or a content blocker, and the website will work the same. You can also ask us to see, correct, or delete the information you sent through this website. We may need to confirm that the request comes from you, and we will respond within a reasonable time.

Children

This website is meant for adults. Individual therapy is for adults 18 and over, and parents or guardians can contact us about family services. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

If you are in crisis

This website does not provide emergency services, and the contact form is not for urgent needs. If you are in crisis, call or text 988 or call 911.

Changes to this policy

We may update this policy when the website or the law changes. We will post the new version on this page and change the date at the top. If we make a significant change to how we use information, we will explain it clearly on the website.

Questions

If you have questions about this policy or your information, please reach out.